Responsible Gaming
Gaming Should Be Entertainment
At Bangalows by the Bay, we're committed to promoting responsible gaming practices. Online gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use Stake or any gambling services. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal age, please do not participate in gambling activities.
Warning Signs of Problem Gambling
If you experience any of the following, you may have a gambling problem:
- Chasing losses by gambling with more money to recover what you've lost
- Gambling with money intended for essential expenses (rent, bills, food)
- Hiding your gambling activities or lying about the amount you gamble
- Feeling anxious, irritable, or restless when not gambling
- Neglecting family, friends, work, or other responsibilities due to gambling
- Borrowing money to fund gambling activities
- Gambling longer or with larger amounts than intended
- Failed attempts to reduce or stop gambling
- Using gambling to escape problems or negative emotions
- Experiencing financial difficulties or relationship strain related to gambling
If you recognise any of these signs in your behaviour, please seek help immediately.
Self-Help Tools & Features
Stake and most responsible gaming operators provide tools to help you manage your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum amount you're willing to lose over a set timeframe
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
- Time-Out: Take a break from gambling for a specified period
- Account Closure: Permanently close your account if needed
We encourage you to use these tools proactively to maintain control over your gaming.
Support & Help Organizations
If you or someone you know is struggling with problem gambling, professional help is available:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au โ Free, confidential counselling and support for Australians affected by gambling
International Support
- GamCare (UK): www.gamcare.org.uk โ Free support and information for problem gambling
- GamStop (UK): www.gamstop.co.uk โ National self-exclusion scheme for gambling operators
- Responsible Gambling Council (Canada): www.responsiblegambling.org โ Resources and support for problem gambling
- National Council on Problem Gambling (USA): www.ncpgambling.org โ Helpline: 1-800-522-4700
Need Help?
If you believe you have a gambling problem, please reach out for help today. Problem gambling is a serious issue, but support is available. Speaking to a counsellor, trusted friend, or family member is the first step towards recovery.
Remember: You are not alone, and professional help can make a real difference. Contact Gambling Help Online on 1800 858 858 (free call from Australian landlines and mobiles) or visit their website for online counselling options.